If your debit or credit card is lost, it’s crucial to block it as soon as possible to prevent unauthorized transactions. Here’s how to block your card:
1. Contact Your Bank or Card Issuer:
• Call Customer Service: Most banks and credit card companies have a 24/7 hotline specifically for lost or stolen cards. Find the number on your bank’s website or mobile app. It’s typically printed on the back of your card as well, so you may want to save it in your phone for emergencies.
• Use the Mobile App: Many banks offer the option to block or freeze your card temporarily via their mobile app. If you later find your card, you can often unfreeze it without needing a replacement.
• Online Banking: Log into your bank’s online portal to report a lost card and request a block.
2. Notify Your Bank in Person:
• If you’re unable to access a phone or the app, visit a branch of your bank. Bank representatives can block the card on your behalf and issue a new one.
3. Use Automated Features:
• Some banks offer an option for cardholders to block their cards via SMS or automated phone systems, using specific keywords or commands.
4. Follow Up for a Replacement:
• After blocking the card, request a replacement. Most banks will offer to send a new card to your address, which could take anywhere from a few days to a couple of weeks, depending on the bank and your location.
5. Monitor Your Account:
• Keep an eye on your account for any unauthorized transactions after blocking the card. Report any suspicious activity to your bank immediately.
Popular Bank Hotlines for Card Blocking:
• Visa Global Customer Assistance: 1-800-847-2911 (available worldwide)
• Mastercard Assistance Centre: 1-800-MASTERCARD (1-800-627-8372)
• American Express: 1-800-528-4800 (or through the Amex app)
By acting quickly, you can reduce the risk of fraud and ensure a smooth process for getting your new card .
Tags:
lost-Debit-credit-card