How Qulys-SnowVR integration works?

Integrating Qualys with ServiceNow Vulnerability Response (SNOW VR) provides powerful capabilities for managing and remediating security vulnerabilities. This integration enhances both platforms by automating workflows, improving asset visibility, and facilitating communication between IT and security teams.

Here’s a general overview of how the integration works:

1. Data Sync and Asset Management: Qualys integrates with ServiceNow’s Configuration Management Database (CMDB), allowing organizations to sync high-fidelity asset data from Qualys into ServiceNow. This helps maintain an accurate inventory of all IT and security assets, including internet-facing assets that might otherwise be missed. This integration significantly boosts visibility and helps in managing vulnerabilities more efficiently.

2. Vulnerability Tracking and Remediation: The integration enables automated creation of vulnerability tasks and change tickets within ServiceNow. Vulnerabilities detected by Qualys are automatically pulled into ServiceNow’s Vulnerability Response module, where tasks can be grouped, prioritized by risk, and assigned for remediation. The Qualys VMDR (Vulnerability Management, Detection, and Response) app also supports automated patch deployment through Qualys Patch Management, speeding up the remediation process .

3. Automated Workflows: The bidirectional workflows between Qualys and ServiceNow allow for real-time updates on vulnerability status, including automatic ticket closure once issues are resolved. This integration reduces manual effort and helps teams close vulnerability tickets up to 50% faster .

4. Improved Reporting and Dashboards: By pulling data into ServiceNow, the integration allows for comprehensive dashboards and executive reports. IT teams can monitor vulnerabilities and remediation progress, ensuring that all critical vulnerabilities are addressed in a timely manner.

These capabilities make the Qualys-SNOW VR integration a valuable tool for streamlining vulnerability management, especially in complex environments with multiple assets and vulnerabilities to manage.