Servicenow

What is an incident?

An incident, in the context of information technology and cybersecurity, refers to any unexpected event or occurrence that disrupts normal operations, compromises the security of systems or data, or requires investigation and resolution. Incidents can…

Servicenow

ServiceNow is a cloud-based platform that offers a suite of IT service management (ITSM) and business process automation tools. It helps organizations manage various aspects of their operations, from IT services and assets to HR processes and custome…

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